IMPACT OF MANAGEMENT INFORMATION SYSTEM ON PUBLIC ORGANIZATIONAL PERFORMANCE IN ABUJA INFRASTRUCTURE INVESTMENT CENTRE (AIIC), ABUJA

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IMPACT OF MANAGEMENT INFORMATION SYSTEM ON PUBLIC ORGANIZATIONAL PERFORMANCE IN ABUJA INFRASTRUCTURE INVESTMENT CENTRE (AIIC), ABUJA

ABSTRACT

Management in any organization requires information to take decision that has to do with the overall objectives of this research work is to examine the impact of management information system on public organizational performance in Abuja Infrastructure Investment Centre, Abuja over the years the management of Infrastructure investment centre has uncounted delay in process, accuracy and storage of information required for decision making. The objective of the study is to ascertain the nature of management information system efficiency in decision making and to examine the dimension of management information system approach to decision making. The study used both primary and secondary data were used in this study. questionnaire and personal interview were used as the instrument for data collection. The study finds out that nature of management information system has significant effect on decision making and the dimension of management information system has significant effect on decision making and retrieval of information as required by management for decision making at any time and management information system as a tool is been recommended for all manager of business organization, public, private, individuals and non-profit making organization as a device for data bank, the organization should as a matter of necessity establish management Information System Department Unit for handling of all issue related to information generation, storage and dissemination and should be in service training for all staff in the organization on the current information management techniques. This can be done through organization of workshop, seminar, conference and symposium among others.

CHAPTER ONE

INTRODUCTION

1.1       Background of the Study

Management Information System (MIS) is the study of people, technology, organizations and the relationship among them. Management Information System (MIS) is commonly used to refer to the study of how individuals, groups, and organizations evaluate, design, implement, manage, and utilize systems to generate information to improve efficiency and effectiveness of decision making, including systems, and executive information systems.

Management information system provides accurate and timely information necessary to facilitate the decision-making process and enable the organizations planning, control and operational functions to be carried out effectively. Management Information System (MIS) is basically concerned with processing data into information and is then communicated to the various departments in an organization for appropriate decision-making.

Management Information System (MIS) in public sector will identify both strengths and weaknesses due to the presence of information such as revenue reports; employee’s performance record etc. identifying these aspects can help the public organizational performance in the public sector improve its business process and operations.

At the time of this project work, Nigeria was in the top group in the World Bank’s Africa Development Indicators for improvements in public sector management and institutions, including rule-based governance quality of budgetary and financial management, and quality of public administration. As part of the nation’s development vision, there was a requirement to build the capacity of the public sector to enhance its accountability to the public sector and to ensure that all service delivery institutions provided correct information analysis to fulfill their responsibility to society.

A key component of the public sector reform programmes was to promote e-governance and service delivery, thus the need for public sector to enhance its ICT infrastructure and to develop its capability to deliver services using new technologies. Government recognized the need to incorporate records management in the design of ICT systems so that they were capable of managing, protecting and providing reliable information over time. This objective had yet to be achieved, but computers were commonly place in most ministries, and increasingly government business and communications were conducted electronically through email, the web, desktop computers and networked information systems. To make the transition to e-government.

1.2       Statement of Problems

Many organization have failed in decision making due to poor information for such decision for production sale, marketing distribution depends largely on the degree of accuracy of the information. Management information system as a device is required by management of all organization for processing, storage and retrieval of information for any decision making process.

The e-government strategy aimed to develop a national WAN, using the National hub to link all MDAS, regional offices, municipal offices and remote areas (using kiosks) and later on to have a central server whereby users could later on to have a central server whereby users could share applications, data and information. The draft strategy document provided a situational analysis of strengths, weakness, opportunities and threats. The weakness identified included:

1. Lack of supportive legal framework, such as the protection of intellectual property rights, database protection, informational privacy and electronic transactions.
2. Inadequate coordination of ICT development in Abuja Investment Infrastructure Centre (AIIC), Abuja.
3. Duplication of ICT initiatives and projects.

The same key enables to support e-government. These include privacy, security, transparency, interoperability, record management and permanent availability and presentation of information. it recognized the need for best practice records management and the importance of designing systems that ensured records (including email and increasingly multi-media were securely maintained in unaltered form for as long as necessary to protect the rights of citizens, as well as to provide access to the valuable information gathered and created using government systems. For existing system that had already been implemented, record and data stores would need to be identified and where necessary, retrieved transferred and controlled in systems that complied with standards.

1.3       Objectives of the Study

The aim of this project is to identify the impact of management information system on public organizational performance in public system on public with specific reference to Abuja Infrastructure Investment Centre (AIIC).

1. To ascertain the nature of management information system efficiency in decision making.
2. To examine the dimension of management information system approach to decision making.

1.4       Research Questions

1. What is the nature of management information system efficiency in decision making?
2. What is the dimension of management information system approach to decision making?

1.5       Research Hypotheses

Hypothesis One

H_o:      The nature of management information system has no significant effect in decision making.

H_i:       The nature of management information system has significant effect in decision making.

            Hypothesis Two

H_o:      Dimension of management information system approach has no significant effect on decision making.

H_i:       Dimension of management information system approach has significant effect on decision making.

1.6       Scope and Limitation of the Study

The scope of the study is limited to Infrastructure Investment Centre Abuja with emphases on the impact of management information system.

The crucial problem of the study is in connection with lack of primary data, primary source of information including experiment and investigation with reasonable work, interview and questionnaire are part of brain behind deficiency due to illiteracy and negative attitude towards research work on the area of respondents. These research work hampered by so many constraints, which affected the quality of the work. In the first place, the project was constraints by finance and time factor, and getting information from source would also be difficult to the researcher; something would definitely not turn out easy, which are the limitation factors to the quality of this research work.

1.7       Significance of the Study

This research besides being a search for knowledge as it is a goal is also a search for solicitors to management problems. It’s a basic research whose findings are aimed at drawing generalization that can stand the test of time, both new and in the future. As an applied research therefore, its finding are aimed at providing ideas that can be used in bringing about efficiency and effectiveness to public organizational performance in the public sector like AIIC, it is therefore hoped that this study will serve as a readymade tool for the public sector to apply management information system in public organizational performance and provide information on role and implementation, cause of project failure as well as to provide possible solutions.

This finding of this research will certainly be of interest to students, policy makers, leaders, readers and similar organization who would want to investigate the impact of management information system in public sector performance.

Finally this research is also in partial fulfillment of the requirement for the award of Higher National Diploma in Business Administration and Management Studies.

1.8       Background of Abuja Infrastructure Investment Centre (AIIC)

Abuja Infrastructure Investment Centre (AIIC) is an agency of the FCT Administration that promotes and facilitates private sector participation in the provision of public infrastructure and services within the Federal Capital Territory (FCT). In this regard, it ensures compliance with all Laws, Regulations and approved National Policies on Public Private Partnership (PPP) in PPP projects of the FCT as well as adherence to global best practice in other private sector collaboration project.

The journey to the conceptualization of the AIIC began with a memo dated July, 2008 submitted to erstwhile Honouable Minister of the FCT, Dr. AliyuModibbo, by his Senior Special Adviser on Infrastructure and Donor Coordination, who was also the head of the FCT PPP unit under the office of the Honourable Minister.

To ensure effective take off of the AIIC, the defunct PPP Unit provided the platform, and thus, re-designated as the Abuja Infrastructure Investment Centre (AIIC). The AIIC, therefore, took over the functions and responsibilities of the defunct PPP Unit.

In view of the inadequacy of the administrative approval in the establishment of the Abuja Infrastructure Investment Centre (AIIC), the Federal Capital Territory Administration (FCTA) got the President of the Federal Republic of Nigeria, Alhaji Musa Yaradua, GCFR to ratify the establishment of the centre which culminated in the promulgation of Abuja Infrastructure Investment Centre (Establishment Order), No. 1 of 2009. The Abuja Infrastructure Investment Centre (AIIC) thus has similar status with other agencies of the Federal Capital Territory Authority (FCTA) that were established under the FCTA Establishment Order No 1 of 2004.

Conscious of the expectations of its founding fathers, the mandate of Abuja Infrastructure Investment Centre (AIIC) is to work with all Secretariats, Departments and Agencies of the Federal Capital Territory(FCT) Administration in promoting and facilitating private sector participation in FCT infrastructure and services. It therefore engages in investment promotion activities and creates structures and frameworks for the provision of infrastructures and services in the Federal Capital Territory including the Area Councils.

It is in this light the FCT Administration unbundled the private sector participation in the provision of public infrastructure and services under three basic categories:

1. Public Private Partnerships as regulated by the infrastructure Concession Regulatory Commission;
2. Private Sector Collaboration using global best practices; and
3. Provision of enabling environment to entrepreneurs.

1.9       Definition of Key Terms

Impacts: Impact can be view as collision, storage effect of policies or program.

Management: Management is the process of utilizing material and human resources to accomplish designated objectives.

System: System is a set of connected things that form a whole work together.

Information: Information can be defined simply as the fact told, heard or discovered.

Organization: Organization can be defined or view as a planned unit deliberately structured for the purpose of attaining designated objective.

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