Role of Personnel Manager in a Company

Role of Personnel Manager in a Company

INTRODUCTION

Personnel Manager at Coca Cola Company focuses on the acquisition and retention of highly skilled and knowledgeable employees so that it can maintain its top position in the market. It treats these resources as an asset. It provides such conditions of employment and procedures that enables all employees to develop a sense of unity with the enterprise and to carry out their duties in the most willing and effective manner.

RESPONSIBILITY OF PERSONNEL MANAGER OF COCA COLA COMPANY

1. Recruitment: It is the core responsibility of personnel manager in recruitment of people possessing requisite knowledge, skills and experience into vacant position in the establishment. Personnel managers use his experience to good effect while laying down lucrative career paths to new recruits without, increasing the financial burden to the company.
2. Administrative expert: The administrative role of an personnel Manager is heavily oriented to processing and record keeping. Maintaining employees file and human resource related databases processing employee benefit claims, answering queries regarding leave, transport and medical facilities, submitting required reports to regulatory agencies are examples of the administrative nature of human resource management.
3. Policy maker: The human resource manager helps management in the formation of policies governing talent acquisition and retention, wage and salary administrative welfare activities, personnel records, working conditions etc. He also helps in interpreting personnel policies in an appropriate manner.
4. Advisor: It is said that personnel management is not a line responsibility but a staff function. The personnel manager performs his functions by advising, suggesting , counseling and helping the line managers in discharging their responsibilities relating to grievance redressal, conflict resolution, employee selection and training . Personnel advice includes preparation of reports, communication of guidelines for the interpretation and implementation of policies, providing information regarding labor laws etc.
5. Counselor: The personal manager discusses various problems of the employees relating to work, career their supervisors, colleagues, health, family, financial, social etc and advises them on minimizing and overcoming problems if any.
6. Welfare officer: Personnel manager is expected to be the Welfare Officer of the company. As a Welfare officer he provides and maintains canteens, hospitals, crèches, educational institutes, clubs, libraries, conveyance facilities, co-operative credit societies and consumer stores. Under the Factories Act, Welfare officers are expected to take care of safety, health and welfare of employees.
7. Legal consultant: Personnel manager plays a role of grievance handling, settling of disputes, handling disciplinary cases, doing collective bargaining, enabling the process of joint consultation interpretation and implementation of various labor laws, contacting lawyers regarding court cases, filing suits in labor courts, industrial tribunals, civil courts and the like.
8. Operational Roles: These roles are tactical in nature and include recruiting, training, and developing employees coordinating HR activities with the actions of managers and supervisors throughout the organizations and resolving differences between employees.
9. Trainer developer motivator: Apart from talent acquisition talent retention is also important. To this end, HR managers have to find skill deficiencies from time to time, offer meaningful training opportunities, and bring out the latent potential of people through intrinsic and extrinsic rewards which are valued by employers.
10. Coordinator /linking pin: The personnel manager is often deputed to act as a linking pin between various divisions / departments of an organization. The whole exercise is meant to develop rapport with divisional heads, using PR and communication skills of HR executives to the maximum possible extent.

REFERENCES

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